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Cook Islands

Head of National Administration: Ms. Rachel Goodwin
Designation: Comptroller/Controller/Director
Department: Revenue Management Division
Member Since: 1999

Member Fact Sheet:

Member Fact Sheet

  • Overall Achievement 20% 20%

WCO international standards to improve coordination among customs administrations around the world as they facilitate trade and ensure security of borders.

  • WCO Complied Status 0% 0%
  • HS 2022 0% 0%
  • Revised Kyoto Convention 100% 100%
  • World Trade Organisation 0% 0%
  • WTO TFA Ratification 0% 0%

Priority 1

Customs Leadership

Overall Objective: Enhance the Leadership capability to enable Customs’ modernisation reforms

Develop and strengthen Members’ leadership capabilities at executive management and supervisory levels

* Strengthen the implementation of the current OCO Professional Standards Framework (OPSF).
* Facilitate executive and management programmes with a continued focus on women in leadership
* Develop mentoring and internship programmes and modules
* Develop front line supervision training
* Develop a train the trainer program
* Provide ethics and governance training

Strengthen organisational development for the future

* Conduct annual training needs analysis for individual Members
* Facilitate and promote the use of relevant WCO and OCO E-learning modules
* Develop a Gender Equality Plan for Customs
* Policy and Legislative skill development
* Develop a pathway to be a recognised accredited Customs training provider
* Secretariat and Member engagement at regional and international forums.
* Build and maintain a Customs Expert database

Strengthen succession planning

  • * Development of executive and leadership courses for Member administrations
  • * Conduct a regional workshop on Corporate Governance and Succession Planning for Member administrations