Head of National Administration: Mr. Jose C. Mafnas
Designation: Director
Department: Division of Customs Service
Member Since: 1999
WCO Complied Status: Partial
Website: https://dof.gov.mp/customs-quarantine.php
Customs Leadership
Overall Objective: Enhance the Leadership capability to enable Customs’ modernisation reforms
Develop and strengthen Members’ leadership capabilities at executive management and supervisory levels
* Strengthen the implementation of the current OCO Professional Standards Framework (OPSF).
* Facilitate executive and management programmes with a continued focus on women in leadership
* Develop mentoring and internship programmes and modules
* Develop front line supervision training
* Develop a train the trainer program
* Provide ethics and governance training
Strengthen organisational development for the future
* Conduct annual training needs analysis for individual Members
* Facilitate and promote the use of relevant WCO and OCO E-learning modules
* Develop a Gender Equality Plan for Customs
* Policy and Legislative skill development
* Develop a pathway to be a recognised accredited Customs training provider
* Secretariat and Member engagement at regional and international forums.
* Build and maintain a Customs Expert database
Strengthen succession planning