Handbook

Overall Objective: Enhance the Leadership capability to enable Customs’ modernisation reforms

Develop and strengthen Members’ leadership capabilities at executive management and supervisory levels

* Strengthen the implementation of the current OCO Professional Standards Framework (OPSF).
* Facilitate executive and management programmes with a continued focus on women in leadership
* Develop mentoring and internship programmes and modules
* Develop front line supervision training
* Develop a train the trainer program
* Provide ethics and governance training

Strengthen organisational development for the future

* Conduct annual training needs analysis for individual Members
* Facilitate and promote the use of relevant WCO and OCO E-learning modules
* Develop a Gender Equality Plan for Customs
* Policy and Legislative skill development
* Develop a pathway to be a recognised accredited Customs training provider
* Secretariat and Member engagement at regional and international forums.
* Build and maintain a Customs Expert database

Strengthen succession planning

• * Development of executive and leadership courses for Member administrations
• * Conduct a regional workshop on Corporate Governance and Succession Planning for Member administrations