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Strategic Plan

The Strategic Plan covers the period 2022-2027, which coincides with the conclusion of the 2017-2022 Strategic Plan.
OCO is forecasting changes in international movements and anticipates the following developments:

  • The impacts of the COVID-19 pandemic which will endure for some time
  • Constantly evolving geo-political and socio-economic relationships impacting trade, including recent Chinese initiatives in the Pacific
  • Greater international harmonisation of systems, policies and protocols, including intelligence sharing
  • Increased workload for Customs
  • Increased volume and speed of movement of goods and people
  • Streamlining of Customs processes through digitisation and other mechanisms
  • Continuing increase in e-commerce
  • Enhanced data collection
  • Increased costs
  • Increased intelligence sharing
  • Emerging players in the shipping and goods movement industry
  • Enhanced capacity to track and monitor goods
  • Better cooperation between countries

OCO anticipates changes in the movement of illicit goods as follows:

  • Increased contraband movement (drugs, counterfeit goods, money laundering, smuggling)
  • Increase in new and innovative approaches by criminals to continue their illicit activities
  • Increasing evasion of duties and taxes
  • Increasing difficulty in detection of illicit goods due to increasingly sophisticated methods of concealment
  • Increase in cyber-enabled criminal activity, cybercrime and related threats

OCO will strive to take active steps towards future readiness which is critical to the success of the Organisation and its Members. This Strategic Plan sets out the actions required to achieve this.

Priority 4

Revenue Management and Compliance

Overall Objective: To promote fair and eficient revenue collection

Develop and promote standard guidelines and tools on revenue collection

  • Promote and guide members on the implementation of the PACHS2022.
  • Valuation and Rules of Origin Training
  • Update relevant tools and guidelines on PCA for members use.
  • Conduct Train the Trainers on PCA

Increase Customs and excise compliance and improve data analytical capability

  • Support the modernisation and alignment of excise processes and systems.
  • Develop Members’ capabilities on data analysis
  • Conduct awareness training on the non-tariff measures that complies with international convention.

Enhance collaboration between Customs and Tax administrations

  • Implement joint regional Customs and Tax initiatives on common areas such as compliance, valuation and other revenue related areas
  • Develop information exchange mechanisms between Tax and Customs administrations
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Priority 1

Customs Leadership

Overall Objective: Enhance the Leadership capability to enable Customs’ modernisation reforms

Develop and strengthen Members’ leadership capabilities at executive management and supervisory levels

* Strengthen the implementation of the current OCO Professional Standards Framework (OPSF).
* Facilitate executive and management programmes with a continued focus on women in leadership
* Develop mentoring and internship programmes and modules
* Develop front line supervision training
* Develop a train the trainer program
* Provide ethics and governance training

Strengthen organisational development for the future

* Conduct annual training needs analysis for individual Members
* Facilitate and promote the use of relevant WCO and OCO E-learning modules
* Develop a Gender Equality Plan for Customs
* Policy and Legislative skill development
* Develop a pathway to be a recognised accredited Customs training provider
* Secretariat and Member engagement at regional and international forums.
* Build and maintain a Customs Expert database

Strengthen succession planning

  • * Development of executive and leadership courses for Member administrations
  • * Conduct a regional workshop on Corporate Governance and Succession Planning for Member administrations